Terms and Conditions
Welcome to our website.
The term 'Violette' or 'us' or 'we' refers to the owner of the website whose registered office is 1 Perham Road, London W14 9SR, company registration number 3090964 in England. The term 'you' refers to the user or viewer of our website, or the buyer of goods from our website.
Violette reserves the right to make changes to the website, our policies and these Terms at any time and without notice. Any changes to the Terms will be reflected on the Violette website.
All content included on our website is copyright or intellectual property of Violette or of its content and technology providers, including, but not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms. All rights reserved.
All trademarks reproduced in this webste, which are not the property of, or licensed to, the operator, are acknowledged on the website.
Violette may include links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked websites and links do not signify that we endorse the websites, or warrant their offerings.
Registration and security
You warrant that you are over 18 years of age and that the personal information that you are required to provide is true, current and complete. Visitors may submit suggestions, ideas, comments, questions or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties or objectionable and does not consist of viruses, or any form of spam. You may not use a false e-mail address, impersonate any person or entity or otherwise mislead as to the origin of any content.
Standard terms and conditions for sale of goods
These Terms apply to all contracts for the sale of goods by Violette and prevail over any other documentation or communication from you, unless agreed in writing by us. Nothing in these Terms shall affect your statutory rights as a consumer.
The online shop is available for non-commercial and domestic use only. We reserve the right to refuse orders from businesses, or those that we consider to be for commercial or other non-domestic concerns.
Neither we nor any third paries provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain errors or inaccuracies and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
All orders for goods are deemed to be an offer by you to purchase goods pursuant to these Terms and are subject to acceptance by us. We may choose not to accept an order for any reason.
All orders are subject to availability. If we discover that you have ordered goods that are unavailable, we will send you a notification by e-mail giving you the option to modify or cancel the order.
We will notify you that the goods are available for collection from our premises or deliver the goods to the delivery address you supply, as agreed when the order is placed. All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for these items passes to you upon delivery to your address by the carrier.
Wherever possible goods will be delivered within three weeks of the order being placed, subject to availability. It is your responsibility to make arrangements to take delivery whenever they are tendered.
We will make reasonable endeavours to meet any date stated for delivery. In any event, time of delivery will not be of the essence and Violette will not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
Acceptance of delivery of the goods shall be deemed conclusive evidence of your acceptance of these Terms.
Price and payment
Violette will make reasonable efforts to ensure that prices appearing on our website are accurate, but will not be responsible for any errors that may occur. If we discover any errors in pricing on your order we will notify you and give you the option to resubmit your order at the correct price or cancel the order.
All prices are exclusive of VAT and delivery charges unless otherwise stated.
Payment of the total purchase price (including VAT and any delivery charges) must be made in full before despatch of the goods. Authority for payment must be given at the time you place your order.
The delivery charge will vary according the delivery method you choose.
Prices and delivery charges are subject to change without notice.
Warranty and returns
We warrant that the goods will at the time of delivery correspond to the description given by us.
You must inspect the goods immediately upon receipt and notify us within seven days of delivery if the goods are damaged or do not comply with any of the Terms. Additionally, you are entitled to return the goods for a full refund without penalty if you notify us of your intention to do so within seven days of purchase/receipt of goods (whichever is longer). The goods must be received by us in their original condition. Shipping costs for returning goods must be borne by you.
Where a claim of defect or damage is made then it shall be our responsibility to collect the goods. We will use reasonable efforts to replace damaged or defective goods but if replacement is not possible, our only obligation is to refund the amount paid by you, within 30 days, following receipt of the returned goods. Where goods are found to be damaged due to your fault you will be liable for the cost of remedying such damage and return of the goods to us.
Limitation of liability
Nothing in these Terms shall exclude or limit the liability of Violette for death or personal injury, however we will not be liable for any direct loss or damage suffered by you howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the goods.
We shall not be liable under any circumstances to you or any third party for any inderct or consequential loss of profit, consequential or other economic loss suffered by you howsoever caused, as a result of any negligence, breach of contract, mirepresentation or otherwise.
Neither party shall be liable for any delay or failure to perform its obligations if the delay or failure results from circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
Termination and severance
This agreement may be terminated by Violette at any time without notice.
If any term or provision of these Terms is held invalid, illegal or unenforceable for any reason by any court of comptent jurisdiction such provision shall be severed and the remainder of the provisions shall continue in full force.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Contact us on email@example.com if you have any queries relating to these Terms.